Support / LiveSlicer DJ
Product Support
LiveSlicer DJ
System Requirements
System Requirements
Installation
Installation Guide
- Open the downloaded .dmg file.
- Drag the app to your Applications folder.
- On first launch, click "Open" when Gatekeeper prompts you.
- Launch the app.
Installation Video
Manual
User Manual
FAQ
Frequently Asked Questions
I didn't receive the license key email
License keys are sent within minutes of checkout. If you don't see it in your inbox, check Gmail's Promotions tab or Yahoo/Outlook's Junk/Spam folder first — emails from new senders sometimes start there. Once you mark a Tomocreate email as "Move to inbox" or "Not spam" the next ones will land directly. If you still cannot find it, write to contact@tomocreateinc.com and we will resend it manually.
What does a license key look like?
A four-character plugin prefix followed by three groups of four alphanumeric characters separated by dashes — e.g. TRKK-XXXX-XXXX-XXXX. The prefix is unique per plugin (TranceKick = TRKK).
Where do I enter the license key?
Open Tomocreate Hub.app → Activate tab → paste the key → click Activate. Or click the status pill in the top-right of the plugin window → Activate. The Hub app is bundled inside the installer .pkg.
How many devices can I use?
Up to two devices per license. If you replace your Mac you can deauthorize the old one and register the new one from your account page at tomocreateinc.com/en/account.
Is there a free trial?
Yes — a 7-day free trial. Click Start Trial the first time the plugin loads in your DAW; Tomocreate Hub launches and begins the trial. After it expires the plugin inserts a brief silent gap every 5 seconds (industry-standard demo behavior) until activated with a license key.
Do I get both AU and VST3?
Yes. A single license activates both the Audio Unit (AU v2) and the VST3 build. During installation you can pick which formats to install via checkboxes — install both or only the one your DAW needs.
Which DAWs are supported?
Logic Pro / GarageBand / MainStage (Audio Unit v2), and Studio One / Cubase / Nuendo / Ableton Live / FL Studio / Reaper / Bitwig Studio / Reason (VST3). Pro Tools (AAX) is not supported at this time.
What are the system requirements?
macOS 14.0 Sonoma or later. Universal binary — runs natively on both Apple Silicon and Intel Macs. There is no Windows build at this time.
Can I get a refund?
The 7-day free trial lets you fully evaluate the plugin before purchasing. For our refund policy, please see our refund page.
Contact
Contact Support
If you can't find what you need, reach out directly. Please include the product name and your macOS version so we can assist you faster.
contact@tomocreateinc.com