Privacy Policy

Tomocreate Inc. ("we", "us", "our") is a creative company. We operate tomocreateinc.com and provide services including video production, DJ services, Mac/iOS application sales, and AU audio plugin sales and licensing. You can reach us at contact@tomocreateinc.com.

Our services include, but are not limited to:

• Video Production — bridal/wedding films, music videos, drone footage, YouTube content, and commercial product videos
• DJ Services — live DJ performance for events
• Mac/iOS Applications — Setforge, GridSync, LiveSlicer, KeyPulse, KeyBridge
• AU Audio Plugins — Trance Tools suite (Trance Kick, Trance Rise, Trance Gate, Trance Groove), KickPuncher (free), Noizy Love, CinematicDress
• Mailing List — sign-up for free plugin downloads and product announcements

We collect information only when necessary to provide our services:

Contact & Quote Forms

• Name, email address, and message content you submit

App & Plugin Purchases

• Email address (for license delivery)
• Payment is processed by Stripe — we do not store your card number or payment details

License Management

• Email address, serial key, device identifiers (up to 2 registered devices), and activation timestamps

Mailing List Registration

• Email address, IP address (for spam prevention and legal compliance), sign-up timestamp, and explicit consent record

Website Analytics

• We use Google Analytics 4 to collect anonymized usage data (page views, session duration, general location). No personally identifiable information is sent to Google Analytics.

• To respond to inquiries and deliver quotes
• To fulfill orders and deliver license keys and download links by email
• To manage plugin license activation and device registration
• To send product updates and announcements (only to subscribers who have opted in)
• To prevent fraud and comply with applicable laws
• To improve our website and products using aggregated analytics

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We only send marketing emails to people who have explicitly opted in by checking the consent box on our sign-up form. Every marketing email includes a clearly visible unsubscribe link. You can unsubscribe at any time and we will stop sending emails promptly.

Our emails identify us as the sender (Tomocreate Inc.) and include our contact address. We do not use deceptive subject lines or misleading sender information.

Transactional emails (license keys, download links, order confirmations) are sent regardless of marketing preference, as they are necessary to fulfill your purchase or request.

All payments are processed by Stripe, a PCI-DSS compliant payment processor. We never see or store your credit card number, CVV, or full payment details. Stripe may collect and process payment data according to their own Privacy Policy.

When you purchase an AU plugin, we generate a unique serial key (format: TCRE-XXXX-XXXX-XXXX) and associate it with your email address in our secure database. Activating the plugin on a device records that device's identifier. You may activate on up to 2 devices. You can deregister devices at any time from your account page.

License data is retained for as long as your license is valid. You may request deletion by contacting us, but note that deletion will revoke your license.

We use the following third-party services to operate our business:

• Supabase — database and storage (US region)
• Resend — transactional and marketing email delivery
• Stripe — payment processing
• Vercel — website hosting and serverless functions
• Google Analytics 4 — anonymized website analytics

Each of these services maintains its own privacy policy and data handling practices.

• Mailing list subscribers: Retained while subscribed. After unsubscribing, your address is marked as unsubscribed and no longer used for marketing. Complete deletion is available on request.
• License data: Retained for the lifetime of your license. Deletion requests will revoke the associated license.
• Contact form submissions: Retained for up to 1 year for reference, then deleted.
• Analytics data: Governed by Google Analytics retention settings (default 14 months).

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent at any time (without affecting lawfulness of prior processing)
• Request a portable copy of your data
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at contact@tomocreateinc.com.

We use essential cookies required for site functionality (e.g., admin session management). We also use Google Analytics cookies to understand site usage patterns. Analytics cookies are anonymized and do not personally identify you.

You can disable cookies in your browser settings, though some site features may not function correctly.

We may update this policy from time to time to reflect changes in our services or applicable law. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions or requests regarding this policy? Contact us at contact@tomocreateinc.com
Tomocreate Inc. · contact@tomocreateinc.com